The Redmond, LLC,
d/b/a Threadsnake and Threadsnake Custom Embroidery
Effective Date: January 10, 2025
Introduction
The Redmond, LLC, d/b/a Threadsnake and Threadsnake Custom Embroidery (which may be referred to below as “we,” “our,” or “us”), respects your privacy.
This policy describes the types of information we may collect from you or that you may provide when you access this website at www.threadsnake.com (this “website”); and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this website.
- In e-mail, text, and other electronic messages between you and this website, if any.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by us or any third party.
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or in this website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you must not use this website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time as discussed below. Your continued use of this website after we make changes to this privacy policy is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
This website is not intended for children under 18 years of age. No one under age 18 may provide any information to or in this website. We do not knowingly collect personal information from children under age 18. If you are under age 18 do not use or provide any information in this website or through any of its features (including creating an account with us), arrange to make any purchases through this website, or provide any information about yourself to us; including your name, address, telephone number, mail address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under age 18, we will delete that information. If you believe we might have any information from or about a child under age 18, please contact us by e-mail at communications@threadsnake.com.
Geographic Restrictions on Users
We are located in Colorado in the United States. We provide this website for use only by persons and entities located in the United States. We make no claims that this website or any of its content is accessible or appropriate outside of the United States. Access to this website may not be legal by certain persons or in certain countries. If you access this website from outside the United States of America, you do so on your own initiative and are responsible for compliance with local laws.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of this website, including the following:
- Information by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, and any other identifier by which you may be contacted online or offline (“personally identifiable information”).
- Information that is about you but individually does not identify you.
- Information about your internet connection, the equipment you use to access this website, and usage details.
We collect this information as follows:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties.
The information we collect in or through this website may include the following:
- Information that you provide by filling in forms in this website; or when you report a problem with this website.
- Records and copies of your correspondence (including e-mail addresses) if you contact us.
- Details of transactions you carry out through this website and of the fulfillment of your orders.
- Your search queries in this website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with this website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to this website, including traffic data, location data, logs, and other communication data and the resources that you access and use on this website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select that setting you may be unable to access certain parts of this website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to this website.
- Flash Cookies. Certain features of this website may use local stored objects (“flash cookies)” to collect and store information about your preferences and navigation to, from, and on this website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons. Pages of this website and our e-mail messages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e mail message and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on this website may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use this website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present this website and its contents to you.
- To provide you with information, products, and services that you request from us.
- To notify you about changes to this website or any products or services we offer or provide.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ services and products that may be of interest to you.
If you do not want us to use your information in that way, send an e-mail message to communications@threadsnake.com, informing us of the ways you don’t want us to use the information we collect from you or that you provide to us.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy as follows:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer of us or our assets or other successor of us or our assets in which personal information held by us about this website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process; including to respond to any government or regulatory request.
- To enforce or apply our Website Terms of Use Agreement and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, any of our clients, or others.
Click here to read the Website Terms of Use Agreement.
Choices About How We Use and Disclose Your Information
We provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. But if you disable or refuse cookies, some parts of this website may then be inaccessible to you or not function properly for you.
Residents of certain states may have additional personal information rights and choices. See the Information for Residents of Certain States section below.
Accessing and Correcting Your Information
You may send us an email message at communications@threadsnake.com to request access to, correct, or delete any personal information that you have provided to us. If you have a user account with us, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers protected by firewalls. Any payment transactions and other information will be encrypted using SSL technology. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this website, if any, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. If we have any public areas of this website (such as message boards) we urge you to be careful about giving out information in the public area(s). The information you share in public areas may be viewed by any user of this website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we have taken measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to this website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this website.
Changes to Our Privacy Policy
If this privacy policy is changed we will post a notice on the home page of this website stating that the privacy policy has been changed. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the home page of this website. The date the privacy policy was last revised is identified at the beginning of this privacy policy.
Contact Information
If you have any questions or comments about this policy, the ways in which we collect and use your information described here, or your choices and rights regarding such use, contact us by e-mail at communications@threadsnake.com; by sending a letter to us at The Redmond, LLC, d/b/a Threadsnake and Threadsnake Custom Embroidery, ; or by phone at (720)880-9937.
Information for Residents of Certain States
State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our collection and use of their personal information.
The laws of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Montana, Nebraska, Nevada, New Hampshire, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with the certain privacy rights, including in some states some or all of the following:
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- The right to delete personal information that we have collected from you, subject to certain exceptions.
- The right to correct inaccurate personal information that we collected from or maintain about you.
- If we sell or share personal information, the right to opt-out of the sale or sharing of your personal information by us.
- If we use or disclose sensitive personal information about you for certain reasons, the right to opt-out or limit the use or disclosure of sensitive personal information by us.
- The right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by law.
- The right to opt-out of personal data processing for targeted advertising; sales; or profiling in furtherance of decisions that produce legal or similarly significant effects.
The exact scope of these rights may vary by state.
However, we provide all of those rights to users of this website in any U.S. state.
You do not have to create an account, or a new account if you already have one, to exercise any of those rights.
To exercise any of those rights send an e-mail message to communications@threadsnake.com; send a letter to us at The Redmond, LLC, d/b/a Threadsnake and Threadsnake Custom Embroidery, Privacy Request, 11603 Teller Street, Suite E, Broomfield, CO 80020; or contact us by phone at (720)880-9937. To appeal a decision regarding a consumer rights request, send an e-mail message to communications@threadsnake.com within 30 days after your receipt of our decision. Provide to us the first and last name and email address of the individual making the request. We will respond to your appeal within 5 business days of receiving your request.